Joining Provider Network / Forms / Provider Handbook
Provider Directory / Training / Billing FAQs / Tax Information
Electronic Submission of Claims
For NorthernBridges Family Care Services providers wishing to submit claims electronically, please visit the following web site to access Web Provider Services (WPS):
https://nb.wonderboxsystem.com/wps
-- Click on the link labeled "Register Now"
-- Complete the fields for registration:
• In the first box use the pull-down menu to select – "Register as a Provider"
• In the provider ID field, enter your provider ID number from the remittance report (This number consists of the digits in front of the slash after Provider/Loc ID: )
• Enter your NPI number (if you have one)
• In the first and last name fields, enter the names exactly as they appear on the remittance report. Hyphens, spaces and upper and lower case letters must exactly match the provider name listed for you on the remittance report.
• Enter contact information for the primary claims submission person for your organization
• Select a username and password that are greater than 6 digits in length
-- Click on Submit
-- You will see an indication of successful registration, and be asked to log on using the username and password you just created.
-- Once you are in the WPS system, refer to the help screens and menus for each WPS function to familiarize yourself with the functionality and processes. Help Screens are located on the left of every page in a pull-down set of very helpful menu selections.
-- WPS functions:
• Check member eligibility
• Create schedules of members and member information that will pre-populate claims
• Automate data entry
• Preload billing rates for procedure codes
• Edit billed amounts
• Enter claims manually
• Check status of claims
-- Important things to remember:
• When asked to enter a service date, enter the first date in a sequence of dates or a time period for which you are submitting a claim.
• When asked for a Subscriber ID, that is the same as the NorthernBridges Member ID.
• Please select the Place of Service (POS) from the pull-down menu provided.
• The Type of Service (TOS) field should be left blank.
|
