NorthernBridges
Position
Description – Rehabilitation Specialist - Exempt
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Position Background
As
an employee of NorthernBridges, you will help promote the health and well being
of members through our dedication to the provision of accessible,
cost-effective, high-quality, person-centered long term care within the Family
Care benefit package. The skills,
behaviors, and attitudes of every employee are vital to the NorthernBridges
high member satisfaction, quality services, financial performance, and growth.
As an employee of NorthernBridges, you shall not fail to direct all purpose,
activity and decisions towards our mission of giving members the best life
possible.
Under the direction
of the Lead Regional Manager, the Rehabilitation Specialist provides
information and guidance to the teams regarding rehabilitation services and
durable medical equipment for members. All of this is done to support the
organization’s dedication to providing accessible, cost-effective,
high-quality, person-centered care that puts the member first. They will
perform these duties personally or through the work of their staff.
Incorporating
Philosophy into Practice
We are a strengths-based
organization that focuses on a results-only work environment. We are in the
business of working with members to support the things that are important to
them. We call them quality-of-life outcomes. How do we do that? By expecting that all employees
will incorporate the Organizational Outcome Policies from their Employee
Handbook into their everyday work practice. These outcomes policies establish the primary
values, goals and measures of success for NorthernBridges.
Core Values
These values represent who we are. If you read them and realize that
you’re coming from somewhere else – we need to talk! We think about these every
day and evaluate our efforts by measuring against them.
Integrity/Respect/Humility:
Integrity: Integrity in what we say and
do.
The most important thing we have as
individuals is our integrity! When integrity is coupled with humility,
respect follows.
Respect: Respect by listening and
valuing everyone.
We strive every day to earn the respect of
our members and colleagues. You should bring your
best effort every day and bring out the best in others. None of this happens
without doing a lot of listening to our members -- and to each other.
Learning: Passion for learning and
sharing.
We encourage and support you to continue to
learn new things every day. Don’t keep this to yourself, but share it with
us. We want to hear about you! Our successes, our failures -- we
own the results. If we have a problem, we fix it. If we have success, we share
it. Everyone on the team owns the results.
Partnerships: Commitment for
fostering partnerships.
We partner with and look for the expertise
of others in the communities that we serve to help our members achieve results
and outcomes. If the member wins, we all win. Same deal with
our team. If the team wins, we all win. We don’t tolerate win/lose approaches.
Innovation: Creative and innovative
solutions.
We believe in new ways of doing
things! As an employee you are empowered to be creative in your thinking
Fun: Have Fun Everyday:
What a mouthful! We firmly believe that we
add great value by keeping things as simple as possible, making sound judgments
and using common sense all while having fun. We believe in hard
work while having fun ----everyday!
Goals,
Objectives, and Responsibilities
Goal & Objective: Ensures that care is delivered in a manner that demonstrates
the Family Care program values of access, choice, quality, and
cost-effectiveness.
Related Responsibilities
Ÿ Consults with teams on member needs for rehabilitation services, home
modifications and durable medical equipment (DME) needs.
Ÿ Participates in service authorization discussions with teams for rehab
services, home modifications and DME services.
Ÿ Completes evaluation of member needs related to rehabilitation therapy,
DME, and/or home modifications/home safety reviews as requested by the team.
Ÿ Assists teams in developing and revising the service plan as needed.
Ÿ Assists teams as necessary in obtaining appropriate DME from contracted
DME vendors.
Ÿ Monitors rehabilitation therapy and use of DME provided to assist members
in meeting desired outcomes as requested by team.
Ÿ Provides information on community resources which may assist in meeting
member outcomes as identified by member and team.
Ÿ Assists with discharge planning for members needing rehabilitation,
home modifications and/or DME services.
Ÿ Partners with the team to set service delivery priorities.
Ÿ Assists Care Managers to develop and implement strategies for
maintaining members in non-institutional settings.
Ÿ Responds to member advocacy needs.
Ÿ
Assists
provider network staff in identifying and evaluating vendors for rehab
services, home modifications and DME.
Goal & Objective: Serves as an organizational leader.
Related Responsibilities
Ÿ
Assists
management in developing policies and procedures, network development and
current service delivery and practice standards for rehabilitation services.
Ÿ
Meets
regularly with Care Management Supervisors and/or Care Management Regional
Managers, and Quality staff to monitor utilization of rehabilitation and DME
services and identify performance improvement initiatives.
Ÿ
Works
with service providers to assure quality and continuity of services.
Ÿ
Stays
abreast of new developments in the field of rehabilitations therapy.
Ÿ
Is
accessible to team members for consults on member issues, emergencies.
Goal &
Objective: Supports team
member excellence.
Related Responsibilities
Ÿ
Assists
with training new care managers on aspects related to rehabilitation therapies,
DME, and home modification needs.
Ÿ
Identifies
educational needs of teams and assists in planning and implementing trainings.
Ÿ
Performs
own functions and other duties necessary to fulfill the responsibilities of
this role. Fills- in wherever needed in order to achieve the mission and goals
of the organization or at the request of the Lead Regional Manager..
Ÿ
Commits
to ongoing skill-based training and mentoring opportunities.
Necessary Training
and Experience
NorthernBridges
expects employees to understand and to incorporate the values of our organization
in their day-to-day practice. While
ensuring that statutory parameters are satisfied, the organization is willing
to consider a combination of the following education, training and experience
requirements, which provides the necessary abilities to perform the duties of
this position.
Ÿ NorthernBridges
Rehabilitation Specialist must have a bachelor’s degree in Occupational or
Physical Therapy and current Wisconsin professional licensure. A minimum of three years of experience
working with individuals who have long-term care needs is preferred.
Ÿ There is a strong
preference for candidates with experience in case management.
Ÿ Working knowledge
of:
o
Rehabilitation
services and DME products designed to help people with long-term care needs.
o
Medicaid
coverage for rehabilitation services, DME and disposable medical supplies
(DMS).
o
Current
concepts, theories, and practices of health and human services to long-term
care populations
o
Family
Care concepts, protocols, and regulations
o
Northern
Wisconsin health care systems and long-term care networks
o
Utilization
management, quality improvement, managed care concepts, marketing, and program
development
Ÿ Maintain the
integrity of highly confidential business and client information
Ÿ Champion for change
Ÿ Influencing
Ÿ Leadership
Ÿ Customer focus and
relationship building
Ÿ Create employee and
member satisfaction with interaction
Ÿ Communication,
facilitation and presentation skills
Ÿ Problem solving and
decision making
Ÿ Effective conflict
resolution skills
Ÿ Ability to create employee
and member satisfaction with interactions
Ÿ Strong
organizational habits
Ÿ Software
proficiency which would include advanced skills in the use of Microsoft Word,
PowerPoint, and Excel programs
Ÿ Information and
technology proficiency
Ÿ The Rehabilitation Specialist
may be required to travel to other locations, and therefore will be required to
hold a valid driver’s license and have access to reliable transportation.
The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. While performing the duties of this job, the employee
regularly sits, talks and listens, frequently uses hands to finger, handle, or
feel, may lift and/or move up to 10 pounds, and occasionally stands and
walks. Specific vision abilities
normally used by this job include close vision, and ability to adjust focus.
The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. The position normally works in an office
environment where the noise level is usually quiet. Hours of work will
generally be during regular business hours and average at least 40-45 hours a
week. There will be some variation in
work hours due to special projects, deadlines, and other concerns. Occasional out-of-town and overnight business
travel is required for business and education, by air and auto. This position
is in the No Risk Exposure category for blood borne pathogens and will follow
all recommended training and procedures for this category.
Acknowledgement:
This position
description describes the general nature and level of work performed by
employees assigned to this position and should not be
interpreted as all inclusive. It does not state or imply that these are the only
duties and responsibilities assigned to the job. The employee may be required
to perform other job-related duties as requested by supervisor. All
requirements are subject to change over time and to possible modification to
reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement
between the employer and employee and is subject to change by the employer as
the needs of the employer and requirements of the job change.
It is NorthernBridges’ policy to base hiring decisions solely on an
individual’s ability to perform essential job functions. Persons with
disabilities are eligible for this position provided they can perform those
functions with reasonable accommodations. I have read and understand that the
statements above are a description of the functions assigned my position.
______________
Employee Signature Date
__________________
Manager/Supervisor Date
NorthernBridges
is an Equal Opportunity Employer. In
compliance with the Americans with Disabilities Act, the organization will
provide reasonable accommodations to qualified individuals with disabilities
and encourages prospective and current employees to discuss potential
accommodations with NorthernBridges.